Returns and Exchanges

Thank you for shopping at Apoyarfutbol. Our online store offers unique fashion products from our independent designers, using high-quality materials and reliable production. Each product is carefully inspected by our quality control team before packaging to ensure maximum customer satisfaction.

Return Period and Shipping Costs:
If you are not satisfied with the products you have received, you can request a return within 30 days of receiving the products.

If the return is due to the consumer, the consumer must bear the shipping costs. The specific fee should be based on the courier company you choose. If it is due to our reasons, such as the received products being damaged or incorrect, the consumer will not be obligated to bear the shipping costs for this reason.

Return Process:
Receiving the products → not satisfied → contact customer service → meet the return and exchange conditions → customer service provides the return address, you send the products → you send an email with a screenshot of the return shipping information → confirmation of receipt → refund.

Conditions under which Returns are not accepted:
Items with removed tags, artificially damaged, used or washed, which affect secondary sales. Note: If you receive defective, damaged, or incorrect items, please first contact customer service and email us photos showing the problem.

Returned items must be in unused condition, with their original packaging, and must not affect secondary sales. We do not accept returns of items that are used, damaged, washed, or altered in any way.

Important Notice:
For defective, damaged, or incorrect items, you must email us photos showing the problem and contact customer service before proceeding with the return.

We are committed to providing you with a pleasant shopping experience. If you have any questions, please feel free to contact the Apoyarfutbol customer service team. Email: service@apoyarfutbol.com.