FAQ

How do I contact customer service?
Send us an email at: service@apoyarfutbol.com

What is your return policy?
If you are not satisfied with the item you received, you can request a return within 30 days of receiving it. Please refer to our Return and Exchange Policy for specific details on returns and exchanges.

Do the shirts fit well?
Check our size chart for more details. For general sizing information, refer to our sizing guide. If you still have specific questions about the fit or sizing guide of your item, email our customer service. Email: service@apoyarfutbol.com

Can I use more than one coupon on my order?
Our system only allows one coupon per purchase.

Out of stock? What if the item I’m interested in is no longer available in my size?
New items can sell out quickly, but we will have more soon! Please contact our customer service via email, and we will do our best to notify you if the item becomes available again. Provide us with the best email to reach you when the item is back in stock.

Why was my order canceled?
Due to unforeseen events, the item you ordered is out of stock and no longer available. We promise this is a rare situation. However, if an item in your order is out of stock, we will contact you within 24 to 48 hours to inform you of the cancellation. If your order includes other items, those will be shipped, and the unavailable items will be removed from your order with the corresponding refund.

I need to change my order, what should I do?
If you need to change or cancel your order, contact us immediately. We process and ship quickly (we're fast!). We cannot make changes after the package has been processed and shipped to the post office.